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Troubleshooting cant use imessage on mac
Troubleshooting cant use imessage on mac













troubleshooting cant use imessage on mac
  1. #TROUBLESHOOTING CANT USE IMESSAGE ON MAC VERIFICATION#
  2. #TROUBLESHOOTING CANT USE IMESSAGE ON MAC PASSWORD#
  3. #TROUBLESHOOTING CANT USE IMESSAGE ON MAC MAC#

You will need to REMEMBER THESE DETAILS, as this will become your User profile.

#TROUBLESHOOTING CANT USE IMESSAGE ON MAC PASSWORD#

Select Administrator for the New Account privileges, and fill in fields for 'Full Name', 'Account Name' (Account Name may autofill), Password (you can use your current User password if you like), Verify, and Hint (optional). Now click the icon just above the padlock to add a new User. Click the padlock image in the bottom left corner of the window and enter your User password to unlock it (if it is not unlocked already). You will need to have Admin privileges on your current User. ***IMPORTANT NOTE: you will lose your conversations and User Home Folder files if you do not back them up or move them***Ĭreate a new User by going to.

troubleshooting cant use imessage on mac

Add a check to your phone number and email address.Ĭreating a new User Account (and deleting my old User) solved this issue for me. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Click Accounts, then select your iMessage account. On Mac, open Messages, then choose Messages > Preferences.

#TROUBLESHOOTING CANT USE IMESSAGE ON MAC VERIFICATION#

If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.

  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone.
  • Add a check to your phone number and email address, so that you can be reached by iMessage at both. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices.
  • On iPhone, go to Settings > Messages > Send & Receive.
  • Each device is signed in to iCloud with the same Apple ID.
  • Make sure that your devices are set up as follows: Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. For the steps, check out Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch : Additionally, you must set up your iPhone.īased on the above, it sounds like you may need to set up text message forwarding.

    #TROUBLESHOOTING CANT USE IMESSAGE ON MAC MAC#

    Note: To receive and send SMS and MMS messages on your Mac, your iPhone must have iOS 8.1 or later, and your iPhone and Mac must be signed into iMessage using the same Apple ID.

    troubleshooting cant use imessage on mac

    For example, if a friend sends you a text message from a phone other than iPhone, the message appears on your Mac and iPhone in Messages. Your Mac can receive and send SMS and MMS text messages through your iPhone when you set up text message forwarding. If you haven't already, click the Apple menu () > Restart, and then test it out after.Īlso, the information below sounds like it may help. To clarify, what exactly happens when you try to send a picture message? The answer to this may change the best steps for you to take, but those below are a great place to start. I understand you're not able to send pictures in Messages. Thanks for using the Apple Support Communities.Welcome to the Apple Support Communities. Once signed out, sign in again with your new credentials. To do this, choose your Apple ID on the left, then click Sign Out. If your Apple ID is already signed in, then let's refresh this by signing out and in again. On your Mac, open Messages and then in your menu bar open Messages > Preferences > Accounts. If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

    troubleshooting cant use imessage on mac

    If you're still having issues after that, this article has some additional steps for troubleshooting sending and receiving iMessages on your iPhone: What to do after you change your Apple ID email address or password - Apple Support This article outlines all of the necessary steps: To start, make sure you've updated all of your devices and login locations after updating your Apple ID password. I know it's important to keep in touch with friends and family, so I'm happy to help.Īre you getting any error messages when you try to send an iMessage from either device? I understand that after updating your Apple ID password, you've had some issues sending and receiving iMessages on your devices.















    Troubleshooting cant use imessage on mac